Terms & Conditions
Last updated: 31st July 2025
These Terms & Conditions apply to all services offered by The Journey Node, including coaching sessions and life skills workshops.
1. Eligibility
Our services are primarily intended for individuals aged 18 and above.
If you are under 18, you must have permission from a parent or legal guardian to register and participate in any of our workshops or coaching sessions. By booking, you confirm that you meet this requirement.
2. Bookings & Payment
- All sessions and workshops must be booked in advance through our website or authorised channels.
- Your booking is confirmed only once full payment has been received.
- We accept payments via secure third-party processors.
3. Cancellations & Refunds
- You may cancel a booking up to 7 business days before your session/workshop for a full refund.
- Cancellations after this period or non-attendance will not be refunded.
- If we cancel or reschedule a session, you will be offered a refund or the option to reschedule.
4. Coaching Disclaimer
- Our coaching and workshops are for personal development purposes only and do not constitute therapy, medical, financial, or legal advice.
- Results vary depending on your engagement and commitment. Meaningful results depend on your active participation — come curious, stay engaged, and we'll do our best to support and guide you throughout.
5. Participant Responsibilities
- You agree to provide accurate information when booking.
- You are responsible for attending sessions on time and engaging respectfully with coaches and other participants.
- Disruptive or inappropriate behaviour may result in removal from sessions without refund.
6. Privacy & Data
- We handle your data in accordance with our Privacy Policy.
- Personal data is used solely for service delivery, communication, and, where consented, marketing.
- We do not sell your data to third parties.
7. Intellectual Property
- All content delivered in sessions and workshops, including handouts, exercises, and materials, remains the intellectual property of The Journey Node or its partners.
- You may not reproduce or distribute any materials without permission.
8. Liability
- We are not liable for any direct or indirect loss or damage resulting from your participation in our services.
- You are responsible for your own decisions and actions following any coaching or workshop.
9. Changes to Terms
- We reserve the right to update these terms at any time.
- Continued use of our services after changes means you accept the new terms.
